Average Reviews:
(More customer reviews)In theory, this product is a suitable backup solution for users that already own an HP Pavilion desktop.On my particular computer, the Media Drive slid right in to the chassis, booted right up, and all of my important files were backed up within the hour.
That should have been the end of the story.
Unfortunately, within a month the internal cooling fan has started making noise and the entire drive will need to be replaced under warranty.The WD external drive that this HP was supposed to replace lasted 4 years.Just sayin...
9/27/09 Update:When all was said and done, the drive was finally returned and the full purchase amount was refunded.However, the journey to reach that resolution was far longer than I could have ever imagined.Simply put, HP's Technical Support system is atrocious.To finally resolve this problem required no fewer than 5 separate calls to Tech Support.We did a disk scan.We reinstalled drivers.All the while, it was still the cooling fan screeching away.Each call was so stupefyingly bad that I'd provide you with a transcript but you'd never believe it and frankly, I'm trying to block it out of my memory anyway.I'm generally an agreeable sort, but by call #5 I was very nearly at my wit's end.If you decide to purchase this item, I sincerely hope you get a sample that works right out of the box.If not, best of luck.You've been warned...
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Product Description:
Store loads of photos, home videos, and music on one handy, highly spacious 1TB (1000 GB), compact and portable external drive! Use it alone, connected via USB cable with any PC, or in the chassis slot of select HP PC products.Warranty -hardware, one year; software, 90 days
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