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(More customer reviews)SEE MY VIDEO OF 4 Monitors all displaying the same problems. This was sent to ViewSonic, and They have ignored me since.No one in the company will admit to this problem, and now that I have recorded it for them, they have just ignored me from this point on.Since this is the way they want to play it, I decided to share my experience with everyone.
I purchased the VX2835wm from Circuit City Online site unseen, because no one had one of these to see. Mostly to get a near 30" Monitor for 1/3 the price of others I went for this. Since its a ViewSonic I felt comfortable with my purchase. I got the VX2835wm in July 2007. It was a problem right out of the box, and I've had 4 replacements of this model with each of the replacements being worse then the one it was replacing. Its Dark at the top of the Monitor, and bright and washed out at the bottom. You can't see at more then a 80 degree angle despite reading it's a viewing angle of 170.Colors are muted at the top third of the screen, look fair in the middle, and are washed out at the bottom. You can't Calibrate the Color of the monitor with anything external like a Pantone Huey, or a full professional Color XRite system.Several calls to support just got my head bit off by a very angry Support Tech, which seems to be the status-quo. I was barked at several times about not calibrating the monitor, and it was already calibrated! (Right!, Calibrated by the Blind.) I went an purchased the ViewSonic Extended 5 Year Warranty hoping to get better service then the standard Support Line - NOPE! Just got a nicer person telling me the same old thing.
After several months of calls, Emails, and third party non-ViewSonic Techs coming onsite to look at the problem they finally sent me a replacement under my additional Purchased Contract Guaranty of 48 hour turnaround that took a month to get!The Replacement came packed well, and was such a P.O.S. too in that it was a Demo Unit all scratched up on the Screen, Base Broken, Silver Paint all rubbed off - I called them and said you got to be joking!This model kept Popping and Hissing with the connection. Then I waited for another one to arrive under the Purchased Contract Guaranty of 48 hour replacement to arrive 2 weeks later.This time they sent me a new in Box VX, and at first it finally looked like the nightmare was over, but this one had vertical lines running top to bottom in all the light areas of the screen where a picture would be on the screen.It was suggested it was my Computer this time, But I had already tried the screen on 4 different computers (PC's and Mac's).
Then Since I'm determined to get this to work somehow, I go and purchase another VX2835wm from Amazon, and what I get is the same nightmare of the washed out colors at the bottom, and Muted at the top.So 4 of these VX2835wm's in my office, and NOT one of them have ever worked as they state.
This is a the worst waste of Money I have ever gotten involved with. I've been in the Prepress & Printing Industry for over 20 years, developing Color Correction Applications to the largest printers in the world. After spending first top dollar for this Monitor, plus a high shipping price, Tax, and then the purchase of the 5 Year Extended Warranty.I spent double what this should have cost me. I ended up sitting 2 of these on my floor unplugged because they are worth nothing because they are so bad to look at.
ViewSonic Should Recall this Touted Top of the Line VX2835wm, and do the right thing and return our hard earned money.PLEASE SAVE YOUR MONEY AND LOOK AT SOMETHING ELSE!
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Product Description:
ViewSonic 28" VX2835wm widescreen (27.5" viewable) LCD amplifies your desktop experience. With ultra-fast 3ms response and integrated speakers and amp, the VX2835wm offers high-performance features that elevate your desktop to a whole new level. Work more productively on the EXPANSIVE 27.5" WIDESCREEN DISPLAY. Play more intensely with HD games, movies and videos in their native format. MULTIPLE VIDEO CONNECTIONS including HDMI let you SELECT THE BEST INPUT SOURCE for your digital entertainment. The high 800:1 contrast ratio (typ) and high 500 nits brightness (typ) produce remarkably bright and rich colors. Integrated digital speakers and VESA wall-mount compliance save space and reduce desktop clutter. The VX2835wm is perfect for the serious gamer and movie aficionado who want a complete digital entertainment experience on the desktop.
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