Sony CPD-G520 21" FD Trinitron CRT Monitor Review

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(More customer reviews)After 3 different units, I have not been able to get one that doesn't have a slight shake. For three months I've sent units back to Sony 4 times, with no satisfaction.
I have three other monitors in the same room, a samsung, a princeton, and a smaller sony, and they are all rock-solid.What does it say about the quality of this...unit if it shakes, sometimes a lot, when these $[money] models from other manufacturers function perfectly.
Sony has told me they are "finished" with me, as it must be my problem, not their equipment.I feel that they should stand behind their stuff, as it didn't work correctly ou of the box.Some were worse than others, and the last one only shakes a little, but still, it's a $[money] piece of equipment!!!
I returned the first unit, one day after I got it, to their local [Boston] repair site, and got back a REFURBISHED unit, which was not only against their own stated policy, but illegal in Massachusetts, and probably other states.
After talking to innumerable people, Scott Lake, the supervisor, decided that Sony was not going to really stand behind their product, and informed me that they would not attempt to find the problem, replace the unit again, or refund my money, as I believe the law in Mass says they have to.I informed him that I was a totally disabled veteran, and this would be a terrible hardship for me, but I was told, basically, to buzz off.
I'm sure that many people are very satisified with SONY stuff, as I was with my GDM 2038...but when you are the unlucky one, you could end up with an eye-bender like this one, and an eye-opening service experience like this one too...almost 3 months of waiting, moving, repacking and reshipping... trying hard to solve the problem, and to be treated like thisyeech.... SONY should be ashamed...
When I try to sell it, I'll take a $[money] hit off the top because it is "refurbished" rather than a new replacement.
This is just a word to the wise.The shine is off the SONY star for me.
I think that Small Claims Court is my next stop.

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Product Description:
The G520's short-neck cathode-ray tube design squeezes an extensive 19.8-inch screen into a unit that's less than 19 inches deep, freeing up some much needed space in close work quarters. A tube that's 50 percent shorter than conventional CRTs places all 21 inches of viewing area comfortably onto any desktop.
Image clarity is maximized with a 0.24-millimeter aperture grille pitch, and Sony's Enhanced Elliptical Correction System automatically corrects picture deformation for sharper video. The G520's large screen area packs a palette of resolutions to adapt to a variety of video memory freedoms and constraints.A maximum resolution of 1,600 by 1,200 at 75 Hz can accommodate the most demanding video requirements of your applications, from DVD to CAD design.
Sony's GeoLock circuitry erects an impervious barrier between the CRT and any stray electromagnetic field the G520 may encounter, resulting in consistently stable, uniform image projection. Active Signal Correction eliminates the need to manually adjust the screen settings by instantly optimizing the basic picture controls for largest viewing area. All digital controls are still available, however, at the touch of the keypad below the screen.
The G520 is intended for Windows NT/98 platform communication with PCs, but it's fully Macintosh compatible as well. Dual input control allows for simultaneous connection to two computers, including a Macintosh and PC at the same time. International Energy Star compliance ensures limited emissions and more efficient power consumption.

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