Average Reviews:
(More customer reviews)Due to the less than glowing reviews about this phone on this site, I hesitated from buying this phone. All my research indicated that this phone would perfectly suit my needs, but I passed over it and searched for more suitable alternatives.However, I found nothing comparable -especially at this price.I called Polycom's tech support department and asked about the kind of problems they received regarding this phone and what potential concerns customers typically express.
Well, I ordered the phone and set it up.It exceeded my expectations in every way.I work from home managing collaboration for nationally distributed sales and operations teams -thank goodness for the Internet.I spend much of my day on conference calls.With this phone and three way calling from my local phone company on each line, I can call instantly arrange conference calls with up to four locations.
This phone is very well designed for the person who uses the speakerphone.I almost exclusively use the speakerphone.No one has ever complained about the quality.It allows means to speak softly or not.I have walked into the room adjacent to my office and maintained a conversation.I can work with my back to the phone and continue my conversations.
The phone permits extensive user customization to suit her work style.This includes setting separate ring volumes and ring styles for each line.Separate handset, speakerphone and headset volumes.Stores 99 incoming, 99 outgoing call histories and 99 speed dial numbers.Many more options that indicate that Polycom spent some time thinking about the features that improve productivity.
The handset does not seem of any lesser quality than more expensive phones from Avaya, Meridian or Nortel.I do not consider the inability to lower the keypad volume problematic.I don't consider warmth generated by the phone abnormal or problematic. My home office permits me to work without disturbing anyone.I plug my phone into a battery up, so that I can use it even in a power outage.I have my entire office equipment on battery backup.My role does not accommodate downtime.
If you want a two-line phone with a terrific speakerphone, I do not believe you will find a better one -especially at this price.I recommend this phone without reservations.
August 10 Update:
Originally, when I submitted this review -two weeks ago, I said that I wished that the phone had a voicemail waiting indicator.Well, it does!!!I had to call my phone company, Qwest, and ask them to activitate "Visual Messaging Waiting Notification".Now, when I have a message, a red light on the button of the corresponding line -line 1 or 2, flashes.What a wonderful surprise!!So, now and after an additional two weeks of use, I do not have a single complaint or wish for this phone - perhaps a Qwerty keypad for entering contacts or bluetooth synchronization with Microsoft Outlook and my PalmOne Treo.:)
Click Here to see more reviews about: Polycom Soundpoint Pro SE-225 2-Line Professional Conference Phone with Caller ID
Product Description:
Putting an end to speakerphones that clip sound, the Polycom SoundPoint Pro SE-225 features full-duplex performance, so that everyone can both talk and listen simultaneously. This corporate-quality phone system offers two lines, caller ID (including call-waiting caller ID), and a 32-character LCD display. Use the handset, attach a headset, or press the rear microphone key to use the speakerphone with 360-degree sound coverage for groups.
Customers looking for larger-scale conferencing systems will need to look elsewhere, but the SoundPoint Pro SE-225 competes well in its price point. Thanks to well-chosen features, such as Polycom voice technology for crisp reception, 99-number call-history directory, 20-number speed dial, and any-key dialing, this model works well for typical conference rooms. The Polycom SoundPoint Pro SE-225 comes with a one-year warranty.
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